Short-term rental operations · Kyiv

Your rentals run on time, even when you are not watching

Guest messages answered within 30 minutes, 08:00–22:00 Kyiv time, with an on-call line outside those hours. We run guest communication, booking calendars, cleaning coordination and routine maintenance for landlords across Ukraine.

  • 30 minReply window on guest messages, 08:00–22:00 Kyiv time.
  • TicketEvery fault logged with a timestamp, a status and a quoted cost.
  • MonthlyFee on booked revenue actually collected. Nothing on unsold nights.
Discuss your property See what the service covers

Problem framing

You host. We run the ops.

Three things break a short-term rental week in Ukraine. Each one gets a logged, timed response.

  1. 01

    A booking question lands at 23:40

    It sits until morning and the guest books elsewhere. Guest messages answered within 30 minutes, 08:00 to 22:00 Kyiv time, with an on-call line for late arrivals and lockouts.

  2. 02

    The cleaner cancels on check-in day

    Cleaning coordination covers confirmation, re-dispatch and a photo check before the keys change hands, so turnover is never left to chance.

  3. 03

    A dripping tap becomes a review complaint

    Every fault becomes a ticket with a timestamp, a status and a quoted cost. Nothing above your approved threshold is done without your go-ahead.

Tuesday, 14 May · Kyiv time

One hosted apartment, logged from 07:00 to 22:00

Day-to-day short-term rental management for landlords in Ukraine. Guest messages answered within 30 minutes, 08:00–22:00 Kyiv time, with an on-call line after hours. Each action carries a timestamp and a status.

  1. 07:05Check-out cleared · Apt 12, PodilCleaner dispatched 07:30. Keys returned to the lockbox and verified.Cleared
  2. 07:42Guest message · late check-out requestAnswered 07:56. Fourteen minutes from question to reply.Logged
  3. 09:10Booking calendar synced · 4 nights, 21–25 MayYour rates and minimum stay stay exactly as you set them.Logged
  4. 11:25Maintenance ticket #418 · low boiler pressureQuote 1 850 UAH sent for approval before any work starts.Awaiting you
  5. 13:00Linen and supply restock verifiedCount matches the monthly statement line by line.Logged
  6. 16:30Guest check-in completedEntry instructions sent 24 hours ahead. No calls needed.Cleared
  7. 19:15Evening message sweepThree questions answered, none escalated to you.Logged
  8. 21:50Night handoverOn-call line takes over until 08:00.Cleared

Service modules

You host. We run the ops.

Four modules cover the work between a confirmed booking and a closed ticket. Every action lands in the same ledger your monthly owner statement is built from.

  1. 01

    Guest communication

    Guest messages answered within 30 minutes, 08:00–22:00 Kyiv time, with an on-call line for late arrivals and lockouts.

    30 minReply target, seven days a week

  2. 02

    Booking calendar

    Rates, minimum stays and availability stay with you. We keep the calendar clean and flag conflicts before a guest ever sees them.

    Owner setsRates and minimum stays

  3. 03

    Cleaning coordination

    Cleaners dispatched between check-out and check-in, with photo confirmation logged against the booking and a reschedule if a guest runs late.

    Same dayTurnover after every stay

  4. 04

    Routine maintenance

    Every fault becomes a ticket with a timestamp, a status and a quoted cost. Nothing above your threshold is approved without you.

    Ticket logOwner approval before spend

Start onboarding See the full service scope

Coverage comparison

Same apartments, a different operations desk

Five things decide how a short let runs. Here is how each one looks before and after you hand the ops over.

Highlight column
Operation Without management With us
Guest messages Answered whenever you happen to be free, from your own phone. Answered within 30 minutes, 08:00–22:00 Kyiv time, with an on-call line after hours.
Cleaner dispatch You call, chase and confirm every turnover yourself. Cleaners dispatched from the turnover calendar, status logged per apartment.
Maintenance tracking Faults turn up at check-in and the cost stays unknown. Every fault becomes a ticket with a timestamp, a status and a quoted cost. Nothing above your threshold is approved without you.
Calendar conflicts Double bookings and blocked nights surface far too late. Calendars for the platforms you already use are reconciled daily, conflicts flagged the same day.
Fees Informal arrangements that are hard to reconcile later. A percentage of booked revenue actually collected, invoiced monthly against a statement. No fee on unsold nights.

We work with the booking platforms you already use. We are an independent company, not affiliated with, endorsed by or acting on behalf of any platform. Owners keep ownership, set their own rates and can end management in writing. See the full service scope.

Onboarding

Two steps from signed agreement to your first managed stay

01

We walk the property and set the baseline

Access, inventory and condition photos are recorded, then the booking calendar opens from your own platform accounts. You keep ownership and hold the logins.

On site · 60 to 90 minutes

02

We take over guest messages and cleaner dispatch

Guest messages answered within 30 minutes, 08:00–22:00 Kyiv time, with an on-call line. Every fault becomes a ticket with a timestamp, a status and a quoted cost.

Live from the next check-in

You set the rates, the minimum stay and the repair threshold, and management can be ended in writing at the end of any month.

Book an onboarding call